FAIR DEBT COLLECTIONS PRACTICES ACT

HARASSMENT

Debt collectors may not harass, oppress, or abuse you or any
third parties they contact. For example, debt collectors may not:
  • Use threats of violence or harm;
  • Publish a list of consumers who refuse to pay their debts
    (except to a credit bureau);
  • Use obscene or profane language
  • Repeatedly use the telephone to annoy someone.
  • Call before 8AM or after 9PM
FALSE STATEMENTS

Debt collectors may not use any false or misleading statements
when collecting a debt. For example, debt collectors may not:
  • Tell you that they are attorneys or government
    representatives, when in fact, they are not
  • Falsely imply that you have committed a crime;
  • Misrepresent that they operate or work for a credit bureau ;
  • Misrepresent the amount of your debt;
  • Indicate that papers being sent to you are not legal forms
    when they in fact, are;
  • State that you will be arrested if you do not pay your debt;
  • Threaten to seize, garnish, attach, or sell your property or
    wages, unless the collection agency or creditor intends to
    do so, and it is a legal action;
  • Threaten that actions, such as a lawsuit, will be taken
    against you, when such action legally may not be taken, or
    when they do not intend to take such action.
In addition, debt collectors may not:
  • Give false credit information about you to anyone, including
    a credit bureau.
  • Send you anything that looks like an official document from
    a court or government agency and is not an official
    document.
  • Use a false name in their attempts to collect your debt.

UNFAIR PRACTICES

Debt collectors may not engage in unfair practices when they try
to collect a debt. For example, collectors may not:
  • Collect an amount that is greater than your debt, unless
    your state law permits such a charge
  • Deposit a post-dated check early or use deception to make
    you accept collect calls or pay for telegrams;
  • Take, or threaten to take your property unless this can be
    done legally, or contact you by postcard.
Fair Debt Collection Practices Act